Privacy policy
Last updated: 13 November 2026
This page explains what Vendly Studio collects when you use Vendly Studio, why, and what you can do about it.
What we collect
- Account: your email address and your password. The password is stored only as a one-way hash, so we cannot read it.
- Your content: the product links, photos, videos, logos, brand settings, scripts and memory rules you add, and the images, clips, voices and videos produced for you.
- Usage: your credit balance, the steps you ran and what they cost, and your purchases of credit packs.
- Meta connection, only if you connect it: your Facebook name, the Page, Instagram account and ad account you choose, and an access token, stored encrypted.
What we do not collect
We never see or store your card number: payments are handled by Stripe. We do not use advertising trackers, and we do not sell your data.
Why we use it
- To make your videos and keep your projects, brands and memory.
- To count credits, handle payments and refund failed steps.
- To keep the service secure and fix problems.
Who receives it
- AI providers: the texts, images and videos needed for a step are sent to the AI models that produce the script, images, clips and voice (through Kie.ai, which runs models from Google and others).
- Stripe: your email and the amount, to take a payment.
- Hosting: the app and its database run on Render.
- Meta: only when you ask the app to post a video or create an ad on your own accounts.
Cookies
One cookie keeps you logged in. There are no advertising or analytics cookies.
How long we keep it
Your account data is kept while your account exists. Uploaded and finished video files stay on the server for a limited time and can be removed when the service is updated, so download what you want to keep.
Your choices
- You can disconnect your Meta account at any time from the Instagram & Ads page. This deletes the stored token.
- You can delete a brand and its memory from Brand Kit.
- To see, correct or delete your account and all its data, write to us. We delete the data within 30 days.
Deleting your data
Ask the operator of Vendly Studio to delete your account. Your account, projects, brands, memory, files and any Meta connection are then deleted.
Changes
If this policy changes, the date at the top changes too.